Privacy & Policy

• This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dvago.pk or use our mobile app on Android or iOS.
• We know that you care how information about you is used and shared, and we appreciate your trust in us. This policy will illustrate the information that is gathered, the protection techniques of such information, as well as the uses of the information you provide to us. The privacy policy is subject to change without notice, hence it must be reviewed at regular intervals to stay updated.
• By using DVAGO services, you are consenting to the practices described in this privacy policy.

We and our service providers collect Personal Data in a variety of ways, including:

Through the Services

• We collect personal information from you when you order goods or services from us, using our website or app.
• We also collect information when you complete any customer survey.

Offline

We collect Personal Data from you offline, for example:

• When you place an order over the phone, contact our customer services or reach out to us with any inquiry.
• When you participate in our programs or activities or provide data at industry events.
• When you participate in an offline promotion at stores.
• When you or someone on your behalf reports an adverse event regarding one of our products.

We and our service providers use Personal Data for legitimate business purposes when we interact with consumers, the public, professionals, and our customers, including:

Providing the Services and fulfilling your requests

• To provide the Services to you, such as arranging access to an account you set up with us.
• To respond to your inquiries and fulfill your requests when you contact us via online platform, by telephone or otherwise — for example, when you send us queries, suggestions, compliments, or complaints.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To provide you with customer service.

Providing you with information and marketing materials

• To send you marketing-related emails with information about our services, products, and other news.

Analysis of Personal Data for business reporting and personalization

• To analyze or predict your preferences to prepare aggregated trend reports.
• To better understand you, so we can personalize our interactions and provide tailored information/offers.
• To understand your preferences so we can deliver relevant content through our Services.

Accomplishing our business purposes

• For audits to verify that our internal processes function as intended and comply with legal, regulatory, or contractual requirements.
• For fraud and security monitoring, such as detecting and preventing cyber-attacks or identity theft.
• For developing new products and services.
• For enhancing, improving, or modifying our current products and services.
• For identifying usage trends — for example, which parts of our Services are most interesting to users.
• For determining the effectiveness of promotional campaigns so they can be adapted to user needs and interests.
• For operating and expanding our business activities.

• If you would like to review, correct, update, suppress, restrict, or delete Personal Data that you have previously provided to us, object to the processing of your data, or if you would like to request to receive an electronic copy of your Personal Data, you may contact us by contacting our customer services at rspharmaceutical786@gmail.com or on our helpline 03034968166, 03033991916 or by accessing the My account page on our app and we will not use your information in any way.

Other Data is any data that does not reveal your specific identity or does not directly relate to an identifiable individual:

• Browser and device data
• App usage data
• Data collected through cookies,pixel tags, and other technologies
• Demographic and other data provided by you that does not reveal your specific identity
• Data that has been aggregated in a manner such that it no longer reveals your specific identity

We and our service providers may collect Other Data in a variety of ways, including:

Through your browser or device

• When you download and use an App, we and our service providers may track and collect App usage data — such as the date and time your device accesses our servers, and what data/files have been downloaded to the App based on your device number.

• Cookies are small text files that are placed on your computer by websites that you visit.They are widely used in order to make websites work,or work more efficiently,as well as to provide information to the owners of the site.
• This website uses Google Analytics, a web analytics service provided by Google,Inc. Google Analytics uses cookies, which are text files saved on your computer, to help the website analyze how you use the site.The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.Google will not associate your IP address with any other data held by Google.You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
• Most web browsers allow some control of most cookies through the browser settings.To find out more about cookies,including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
• Other Websites
• Our website may have links to other third party sites.This privacy policy only applies to this website.You should therefore read the privacy policies of the other sites when you are using them.

• When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

• We may update this privacy policy from time to time in order to reflect,for example, changes to our practices or for other operational, legal or regulatory reasons.

• If you have any queries about this Privacy Policy, please contact 03034968166, 03033991916

• This web site is not intended for individuals under the age of 18 years

Email our Customer Support at:
rspharmaceutical786@gmail.com

Contact Number:
03034968166
03033991916

ADRESS
111/P East Sadiq Canal Road, Rahimyar Khan, PAKISTAN